Support

We usually reply within a day or two.

Need help, found a bug, or have a feature request? Get in touch. A real person reads every message.

Email support abdulaziz.aloshin@gmail.com

Common questions

Nothing is showing up on my timeline

Wime needs the “Always” location permission to record places while the app is closed. Open iOS Settings → Wime → Location and choose Always, and make sure Precise Location is on. Your timeline fills in as you move through your day and spend time at places.

How do I rename or recategorize a place?

Tap any place on your timeline, then edit its name or category. Wime remembers the place for next time. You can change a place’s name or category at any point after labeling it.

How do I export my data?

Open Settings inside Wime and choose the export option. Wime writes everything to a JSON file you can save or share anywhere, including to an AI assistant to analyze your week.

How do I manage or cancel Wime Pro?

Subscriptions are handled by Apple. On your iPhone go to Settings → [your name] → Subscriptions → Wime to change plans or cancel. Cancellation takes effect at the end of the current billing period. See our Terms of Use for full subscription details.

Is my data private?

Completely. Everything stays on your iPhone, with no account, no cloud, and no trackers. Read the full Privacy Policy.

Will Wime drain my battery?

No. Wime uses Apple’s low-power visit and significant-location monitoring rather than constant GPS, so it’s designed to run all day with minimal battery impact.

Requirements

iPhone running iOS 17 or later.
Location access set to Always for full automatic tracking.